Out of the Crisis Summary

Summary of Out of the Crisis Book by W. Edwards Deming

Name: Out of the Crisis
Rating: 3.9 (6 reviews)
Author: W. Edwards Deming

3.9 . 6 reviews

Short summary

Almost every day, conferences on the subject of productivity are conducted in various areas of the world, most of which are preoccupied with gadgets and productivity measures. However, these discussions seldom provide solutions to the fundamental issues of organizational productivity. W. Edwards Deming suggests a change in the American management style. He identifies the various causes of illness in the American manufacturing business and offers practical management solutions. W. Edwards Deming was a globally recognized analyst whose work changed Japanese industry productivity and quality by introducing new administrative ideas. He received the Japanese Second Order Medal of the Sacred Treasure in 1960. In 1956, the American Society for Quality Control awarded Dr. Deming the Shewhart Medal. “As long as management is quick to take credit for a firm’s successes but equally swift to blame its workers for its failures, no surefire remedy for low productivity can be expected in American manufacturing and service industries.” ~ W. Edwards Deming

13 min

8 key points

8 insights

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Table of content

Summary of Out of the Crisis
About the author
What is Out of the Crisis about?
Who should read Out of the Crisis
Topics in Out of the Crisis

first key point

The possibility of harmonious coexistence of management, productivity, and quality

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00:00

For a change, management needs some elementary understanding of science, particularly the nature of variance and operational definitions. Several examples from industry show how failing to grasp the two types of variation, unique causes of variability and common causes, as well as operational definitions, leads to loss and demoralization.

As American businessman William E. Conway puts it, productivity metrics are like accident statistics. They warn you that there is an issue, yet they do little to prevent accidents. This summary aims to increase productivity rather than simply quantify it.

Quality and output, according to American folklore, are mutually exclusive: you can't have both; it’s generally either one or the other. From experience, several Plant Managers discover that when quality is prioritized above quantity, they fall short in output, and when higher output is the focus, quality drops.

Any management that desires transformation must make a long-term commitment to new learning and a fresh mindset.

It would be inaccurate to give you the idea that nothing is happening. But the reality is that executives in various firms are working to cure illnesses that affect the American industry, and significant outcomes have already been recorded. Quality improvement redirects wasted personnel hours and machine time towards the creation of better products and services. As a result, there is a chain reaction: cheaper expenses, a stronger competitive position, happier employees, more employment, and so on.

These productivity techniques will not only your benefit startups, full-fledged businesses, and entrepreneurial efforts, but they will also improve your personal life. So come along as we uncover some hidden productivity secrets together.

second key point

Various dimensions of industrial transformation down cultural lines

In reality, Japan had a negative net value in 1950, lacking oil, coal, iron ore, copper, manganese, and even timber as they are now. Furthermore, Japan has a well-deserved reputation for low-cost, high-quality consumer goods. In exchange for food and equipment, Japan must export commodities. Only excellence would be able to win this war. This struggle to pursue excellence was a challenging issue for Japan's senior management, but it was still their job.

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third key point

A rendition of the 14 points of management

fourth key point

Consumers, leadership, and organizations have roles to play in the improvement of quality and productivity

fifth key point

Consistency and efficacy of operational definitions is the pathway to establishing standards and regulations

sixth key point

Improvement and stability of industrial systems

seventh key point

Optimization of potentials for quality and productivity improvement

eighth key point

Conclusion

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What is Out of the Crisis about?

"Out of the Crisis" is a groundbreaking book that offers a comprehensive analysis of the challenges faced by organizations and provides practical solutions to overcome them. Written by a renowned management expert, this book delves into the root causes of crises and presents a systematic approach to improve quality, productivity, and overall performance. With insightful examples and actionable strategies, it empowers leaders to transform their organizations and thrive in a rapidly changing business landscape.

Who should read Out of the Crisis

Business leaders seeking to improve organizational efficiency and productivity.
Quality control professionals aiming to implement effective management strategies.
Individuals interested in understanding the principles of continuous improvement.

Topics in Out of the Crisis

Business Management Quality Control Leadership Change Management Process Improvement Crisis Management Operations Management Productivity Management Innovation Problem Solving Strategic Thinking Decision Making Customer Service Continuous Improvement

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