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FAQ

Payment

How can I get a refund?

To get a refund, please follow the instructions below.

If you purchased a subscription or enabled trial on our websites:
We provide refunds at our own discretion and subject to laws and our policies that may be published from time to time. Refund will be provided if we find the request acceptable.

How can I cancel my subscription?

We are sorry to hear you'd like to leave! Here you can find details about how to cancel your trial or subscription:

Subscribed from within the iOS or Android app?

The cancellation process is managed entirely by the respective App Store. The subscription can be cancelled through your iTunes/Apple or Google Play settings.

On Android device:
1) Please open the Play Store App
2) Tap on the icon in the top right corner
3) Tap on the Payments and subscriptions option
4) Tap on the Subscriptions section and click on the Headway app icon.

For more details, please visit Google Help Center - Play Store Cancel Subscription

On Apple device:
1) Please go to the iPhone's Settings
2) Tap on [your name] and choose the Subscriptions
3) Tap the subscription options related to the Headway app
4) Scroll down and tap on the Cancel button.

For more details, please visit Apple Store Support - App Store Cancel Subscription

Subscribed through the website?
You can cancel your trial or deactivate the automatic renewal for your subscription by going to the link. To log in, you need to use the same password that you use on the app. If you do not remember the password, you can reset it in the application.

I can’t access my subscription. What should I do?

If you have a paid subscription and do not have access to the content on the app, you need to check whether you’ve logged in with a proper email address. To do so, please follow the instructions:

  1. Go to the ‘Profile’ section in the app

  2. Click on the ‘gear’ icon

  3. Check if the email address is the one you used while registering.

If the email is wrong, you need to log in with the proper one. To do so, please follow the steps below:

On Android devices:

  1. Click Log out

  2. Click on the ‘Login with email’ option in the bottom part of the Welcome screen.

  3. Enter your email address connected to the Headway account and password

  4. Restart the app.

On Apple devices:

  1. Click Log out

  2. Click on the ‘Email’ icon in the bottom part of the Welcome screen.

  3. Enter your email address connected to the Headway account and password

  4. Restart the app.

If the email is the correct one and you still do not have access, please contact us via email support@get-headway.com, and we will check it for you.

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Legal & Copyright

What is Headway?

Headway is a book summary app that offers a fun and easy way to grow through key ideas and insights from the world’s bestsellers.

Users can interact with the app by:

  • reading & listening to 15-minutes summaries from the best nonfiction books available as both text and audio performed by professional voice actors;

  • enjoying daily insights & widgets that motivate;

  • earning streaks to keep learning further;

  • getting personalized recommendations and relevant content for the reader’s areas of interest;

  • receiving curated collections according to their preferences; and

  • learning with spaced repetition feature to effectively memorize facts and insights.

Who developed Headway?

Headway is a global EdTech startup with Ukrainian roots. We are passionate about self-improvement and mission-driven. Founded in 2019, Headway has grown from a 3-person startup into a team of 160+ people in 3.5 years. Now, Headway has offices in London, Kyiv, Nicosia, and Warsaw.

Headway products are developed independently and are not endorsed by, approved by, or affiliated with authors or publishers.

How can I purchase the full version of the book?

You may find a link to the Amazon store on each summary page and use it to buy the relevant book.

We may receive compensation from sellers if you purchase books through those links.

I am an author; can I submit my book to be summarized and promoted by Headway?

If you are interested in promoting your book with Headway, just drop us a line. The easiest way to contact us is to write an email to support@get-headway.com

We will reach out to discuss possible cooperation as soon as possible.

What is with Headway copyright?

We want to summaries constitute bundles of key book’s ideas and insights. The summaries themselves are original works that consist of books’ ideas. We use book titles to explain to users the ideas from which specific books our summaries represent. This effectively means that we use book titles to refer to the books as those of the authors. Such use is justified by the fact that without mentioning a specific book title it is impossible to identify a summary.

I have a copyright inquiry; how can I contact Headway?

If you have any questions about copyright please contact us at support@get-headway.com

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